If you are unsatisfied with any of our products you can contact Drug Screening Cups 800 385 1612
The main goal of Drug Screening Cups is to provide our customers with quality and affordable drug testing supplies that provide results within minutes. We commit to fulfill this mission and pledge while also following the procedure for returns.
Unfortunately, any and all opened drug and alcohol products, like Drug Test Cups, are non-refundable.
This is because of the nature of these products; however, unopened products may be returned for a full refund of the cost of the item excluding freight.
How to return
- Products may only be returned if the products were shipped in our error or the product is deemed defective by Drug Screening Cups, after thorough investigation. The product must be returned in new condition, with the original packaging and all the included accessories.
- A product cannot be refunded that has been used improperly or if the procedure for test confirmation (gc/ms or lc/ms) have not effectuated in the case of the drug tests. In this case, all the manufacturer’s warranties will automatically expire.